Advanced DMARC Monitoring for BigCommerce Brands
As a growing BigCommerce business, your email volume is high, and deliverability is paramount. Ensure every transactional and marketing email reaches its destination, maintaining customer trust and revenue streams.
The problem
BigCommerce stores often integrate with multiple email service providers (ESPs) for different functions – one for transactional emails (e.g., SendGrid), another for marketing campaigns (e.g., Klaviyo), and perhaps a third for customer service. Managing DMARC, SPF, and DKIM across these disparate services becomes a complex task. Without a unified view, it's difficult to verify that all your emails are properly authenticated, leading to inconsistent deliverability, missed sales opportunities, and a damaged sender reputation that can take months to repair.
The sheer volume of emails sent by a successful BigCommerce store means even a small DMARC misconfiguration can lead to thousands of non-delivered messages daily. This can erode customer loyalty, especially if critical order updates or shipping notifications don't arrive. You need proactive insights, not reactive firefighting, to ensure your email infrastructure is robust and compliant. Relying on anecdotal customer complaints is insufficient when your brand's reputation and bottom line are at stake.
How Aligned solves it
Concrete example
BigCommerce Email Authenticity Overview
Domain: enterprise-bigcommerce.com
Authentication Status:
{
"enterprise-bigcommerce.com": {
"BigCommerce (Platform)": {
"dmarc_aligned": "99.9%",
"spf_aligned": "100%",
"dkim_aligned": "99.9%"
},
"Klaviyo (Marketing)": {
"dmarc_aligned": "98.7%",
"spf_aligned": "98.7%",
"dkim_aligned": "100%"
},
"Twilio SendGrid (Transactional)": {
"dmarc_aligned": "99.2%",
"spf_aligned": "99.2%",
"dkim_aligned": "100%"
},
"Help Scout (Support)": {
"dmarc_aligned": "75.0%",
"spf_aligned": "100%",
"dkim_aligned": "0%" // <--- ISSUE HERE!
}
}
}
Identify email sender issues before they impact customers.