Aligned

DMARC Monitoring for SaaS Onboarding Email Sequences

Your SaaS onboarding relies on welcome emails, verification links, and usage tips. You need to ensure these critical messages consistently reach new users' inboxes to drive activation and reduce churn.

The problem

New user onboarding in SaaS is heavily reliant on automated email sequences – welcome messages, verification links, and initial product usage guides. When these emails, often sent via Postmark or Customer.io, encounter DMARC alignment issues, they frequently land in spam folders or are blocked entirely. This directly correlates with low activation rates, increased support requests from confused users, and a significant drop-off in trial-to-paid conversions, costing your business revenue.

Product and growth teams spend considerable effort optimizing onboarding flows, yet deliverability problems due to DMARC misconfigurations often go unnoticed until activation metrics plummet. Manually sifting through DMARC XML reports to diagnose why Postmark isn't aligning for your domain's onboarding emails is a tedious, non-scalable process. This lack of clear, actionable insights makes it impossible to proactively address deliverability before it impacts your growth goals.

How Aligned solves it

1
Gain immediate insights into DMARC, SPF, and DKIM alignment for all your onboarding email senders, including Postmark and Customer.io.
2
Identify specific sending IPs or hosts responsible for DMARC failures, ensuring critical welcome and activation emails always reach new users.
3
Proactively optimize your email deliverability strategy by understanding exactly which onboarding email sources are failing alignment before it impacts activation.

Concrete example

{
  "domain": "your-saas.com",
  "sender": "postmarkapp.com",
  "dmarc_status": "aligned",
  "spf_pass": true,
  "dkim_pass": true,
  "email_count": 12345,
  "report_date": "2023-10-27"
}

Ready to try Aligned?

Stop guessing whether your DMARC is working.

Frequently asked questions

How does Aligned help improve our SaaS activation rates?
Aligned ensures your onboarding emails from services like Postmark consistently reach the inbox by verifying DMARC alignment. By preventing emails from landing in spam, new users receive vital information promptly, leading to higher engagement and activation.
Can Aligned differentiate between various onboarding email senders?
Yes, Aligned parses DMARC reports to identify each sending source (e.g., Postmark, Customer.io) using your domain. This granular view helps you troubleshoot alignment issues specific to any part of your onboarding sequence.
What if our onboarding emails are sent from a subdomain?
Aligned fully supports monitoring DMARC for subdomains. Simply ensure your subdomain has a DMARC record, and Aligned will process its RUA reports to give you complete visibility into its email deliverability.

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